When you make a purchase, you reserve the relevant seats so that no one else can purchase these seats at the same time. Due to high demand, we have set a time limit for completing the transaction. The deadline may vary from event to event, depending on what information we need from you.

On average, however, you have approximately 15 minutes to complete your purchase. If this time limit is exceeded, the tickets will be re-released. This ensures that as many people as possible have the opportunity to buy tickets.

If you have exceeded the time limit, you will have to start over and there is NO GUARANTEE that you will be offered the same tickets again. We therefore recommend that you always have your payment card ready when you start a purchase on eventim.no.