Help and Contact
Did you buy a ticket, and do you want to make sure you can get your money back, if you get ill and therefore cannot make it to the event?
In collaboration with Tryg, Eventim offers ticket insurance for your tickets. The price is 7,2% of the price of the tickets (incl. fees) for insuring your tickets. When you purchase tickets and choose the insurance option, the calculated value is automatically added to your order. If, for instance, the ticket price is NOK 100.00 the cost to insure it is thus NOK 7,2.
Ticket insurance covers such things as:
- Death or acute illness afflicting the insured, or family or companions of the insured
- Fire or break-in in own household immediately before the start of the event
- Divorce or separation
- Unexpectedly being let go from a job less than 3 months before the event takes place
- Ticket holder not passing an exam and having to retake it
Note: Insurance does not cover, if you are merely unable to go due to making other plans. Furthermore, the insurance cost is not refunded in case the event is cancelled.
Eventim is merely in charge of selling the insurance. All questions about the insurance may be directed to Tryg at affinity@tryg.no or telephone +47 80 04 16 00
Read about the Product Information (IPID) & Insurance Certificate here
Read the complete Insurance Terms & Conditions of Tryg here.